I’m currently using Netscape Navigator 4.05 and have been building a web site. When in Navigator I click on mailto:firstname.lastname@whatever.com.au and can’t send email. I get an hourglass while the cursor is on the email link however, this disappears when I move to the main screen and I get no new e-mail popup box. There do not appear to be any problems with html coding, and I seem to be able to launch the e-mail pop up from my hyperlink from another computer. MS Outlook 98 is the e-mail package installed on my computer (and the one I’m keen to use). Do you have any idea how I can tell Netscape to launch MS Outlook as my mail package? I have re-installed Communicator, but in only launches the netscape e-mail package. Also, I have re-installed Outlook, but Netscape still uses it own e-mail. Any ideas and your advice greatly appreciated.

Netscape does not support third-party email applications because it has its own email client built in. Internet Explorer can do what you are suggesting, by going to ‘Internet Options’ and clicking the ‘Programs’ tab but I think that this is because IE doesn’t have a email application ‘built-in’ but instead has a optional stand alone email client (Outlook Express). What I do in Netscape is to set all of the email settings as if I am going to use it as my email client. Then, on a website that has an email link, I click the email link, write my message, and send it using the Netscape email package. However, when I collect my email and do the rest of my replies I use Outlook. While this isn’t a perfect workaround (because you seem to like some features of Outlook which Netscape mail doesn’t have) it is the most convenient and, primarily, the only workaround available. If you still need the extra features then I suggest that you use Internet Explorer 5.