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The connection to the server has failed

  • Whenever I try to access my mail using Outlook Express, I get the following message: “The connection to the server has failed. Account: ‘apex.net.au’, Server: ‘127.0.0.1′, Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0×800CCC0E” I can send messages, I just can’t receive them. I’ve tried rebooting, uninstalling it and reinstalling. Can you think of anything else that may help me?

    The reason that you cannot receive email is your server has been mis-configured. If you look at the error message, you will notice that the ‘Server’ setting is set as ‘127.0.0.1″ which is in fact the localhost address of your computer and not your ISP’s POP3 mail server. You can correct this by going to (in Outlook Express) the ‘Tools’ menu > ‘Accounts’ and click the ‘Mail’ tab. Double click on ‘apex.net.au’. Click the ‘Servers’ tab and in the text box next to ‘Incoming mail (POP3)’ delete ‘127.0.0.1″ and put in ‘apex.net.au’. You should now be able to receive your email.

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