Perhaps a problem you may not have encountered before. I have received an e-mail message from China which when opened tells me that the message uses a character set that is not supported by the Internet service. I suspect that the difficulty is that the original message has been typed and sent in Chinese characters as other e-mails from China have opened without a problem when these are sent in English characters. If I was able to get the original message in Chinese characters I would be able to have it translated. I would appreciate any assistance you can give on how I might retrieve the original message without it being converted into unintelligible characters.

I just had a look at the source code of the email you are having problems reading and it appears that your mail server automatically changed the character set of the email from 8bit (which is what it was sent in) to Base64 which is why when you view the email it is garbled. The reason this conversion takes place is, because each email has a MIME (Multi-Purpose Internet Mail Extension) header so that the email client of the recipient can choose what to use to view or play the file being sent. In this case it seems that your email server didn’t like the MIME header so it thought that it should convert it, so that at least you can read it (even if it is garbled). I am sorry to say but I don’t think that you can do anything about this unless you find a way to convert the email back to its original format. I have searched the internet for a utility to do this but I have had no luck. If any other readers know of a way to solve Dave C’s interesting problem, please write in so that I can publish your suggestions.