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Cannot read emailed file

  • I am using CorelDRAW 9 to design my advertising material, which is then sent to the business that does my printing. The commercial printer has CorelDRAW 8 on two networked computers in their office. I save my CorelDRAW 9 file in version 8 to my hard drive and then save it onto a disc or CD-ROM depending on the size of the job. The Printer is not able to read my files, (the files appear blank) when I take them on a disc or CD-ROM. However they can be read by the printer when I send the identical file, using the same format (version 8) via email. I used CorelDRAW 6 prior to the upgrade to 9 and the Printer experienced no problem when reading my files. I can read the same files on my own computer at home that has CorelDRAW 9 installed. Can you suggest a solution?

    It is strange how your printers can read the files when they come in as an email but not when they come in on a CD-ROM or disk. The only reason I can see is that CorelDRAW needs to write something to the file before opening it but cannot do that in your case because the file is read only (because CD’s are read only and you may have write protected the disks) so it displays the file as a blank file. All I can recommend is that you tell your printer to copy the file from the CD or disks to their hard drive before opening it and see if that makes a difference. If any other readers have any suggestions, please write in so I can pass them along to Mary T.

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