Require TWAIN driver
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My Canoscan N670U scanner is not working. When I attempt to use the scanner a message appears saying that I need to get a TWAIN driver. The computer is running Windows 98. Do you know where I can find a TWAIN driver?
This sounds like the scanner drivers have not been installed correctly. Generally the TWAIN drivers for scanners are included with the drivers package. Try uninstalling all the current scanner drivers you have installed, go to www.canon.com.au/products/scanners/scanners_low_medium_volume/canoscann670u_drivers.html and download the latest drivers, then install them. The drivers which you will need are the ScanGear Toolbox and the ScanGear CS Driver. For the information of other readers, TWAIN drivers sit between the scanner and an application and allows the user to scan images directly into applications (e.g., Word) - otherwise you would have to use a special application to scan the image and then move the image to the application, such as Word.