Internet Explorer crashes on almost every page that I view. First, there’s the general message ‘This program has performed an illegal operation and will be shut down’. When OK is pressed, a second box, ‘Microsoft Internet Explorer’, opens with the message, ‘An error has occurred in Internet Explorer. Internet Explorer will now close. If you continue to experience problems, please restart your computer’. Internet Explorer then crashes. Moreover, closing the computer and rebooting doesn’t fix the problem, which continues to close down Explorer for virtually every page I download. There’s no problem with email on Outlook Express. (more…)

When starting European Air War the game appears to load but a 7271 Error occurs and the game will not start. The computer is a Hewlett-Packard 500 MHz with 64 MB RAM. Can you help? (more…)

In Microsoft Excel, when the ‘Tab’ key is pressed, the cursor jumps about 12 cells rather than a single cell at a time. This occurs only when I am in Excel. Can you help? The computer is running Windows ME and Microsoft Office 2000. (more…)

A web page shortcut has inserted itself into the context menu when I right-click in the Internet Explorer window. It sits just below ‘Add to Favourites…’. Can you tell me how to remove this shortcut? (more…)

After upgrading my computer, the only Windows XP power option which functions is ‘Turn off monitor’. Turn off hard disk, system standby and hibernate do not work. However, I can put the computer into hibernate with the ‘Turn off computer’ option. The current configuration is:
Turn off monitor: 20 mins
Turn off hard disk: 30 mins
System standby: 45 mins
System hibernate: 1 hour
Any help with making the other power option features work would be appreciated.
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