If you have many documents open in Word 2002 or 2003, then saving or closing all the documents at once can be a big time-saver. However, you may have noticed the absence of the ‘Save All’ and ‘Close All’ options from the ‘File’ menu. To make these options appear, hold the SHIFT key and click on the ‘File’ menu. (more…)

Whenever a disc is inserted into the computer DVD-ROM drive a blue screen appears saying ‘An exception 0E has occurred at 0028:00706100 in VxD scsi1hlp’. Because of this error I am unable to use any CD or DVD disc. A second problem occurs when loading Microsoft Office applications. It takes up to 10 minutes for the applications to load, and then another 5 minutes to load the actual document. This problem has only recently risen and I have never experienced this before. The computer is a Pentium III 500MHz running Windows 98 and Microsoft Office 2000. (more…)

Recently my CanoScan N340P scanner has refused to function. When attempting to use the scanner, a message appears advising ‘Unable to open TWAIN source’. I have checked all the connections and have uninstalled and reinstalled to no avail. What is a TWAIN and how do I find one? The computer is running Windows 98 SE. (more…)

Although I run the Disc Cleanup wizard on my Windows XP laptop each week this does not delete the history of the web pages that I visited. When I type ‘google’¦’ into the Internet Explorer address bar, dozens of lines of Google pages that I have previously visited drop below the top line. How do I delete these? (more…)

Some time ago while attempting to log on to a website I inadvertently typed a space before the dot in ‘.com’. Naturally, I received a message saying the address could not be found, and correctly typed the address next time. Now, whenever I type the website address, up pops the complete address twice: on the first line the wrong one with the space, and on the second the correct one. Sometimes I forget and click on the first line with the predictable, but annoying, result. I have deleted all the cookies and internet files I can find, but this address cache is still there. Is there any way to get rid of unwanted addresses? (more…)