Whenever I attempt to print an email the following error appears: ‘An error has occurred in the script on this page. Line: 1344. Char: 1. Error: Unspecified Error. Code: 0. URL: res://C:WINDOWSsystem32shdoclc.dll/preview.dlg. Do you want to continue running scripts on this page? Yes No’. I am using Outlook Express 6, but the same problem also occurs in Microsoft Outlook. (more…)

From power-on until the computer is ready for use takes between 2 - 4 minutes, which is very slow! I have used several housekeeping programs on the computer, such as PC Bugdoctor. Also, every few weeks I clear the Temporary Files (by deleting all files in the %temp% directory), run Disk Cleanup, use the Check Disk facility, run a complete antivirus check, and run Ewido to scan for any malware. I also complete the Disk Defragmenter about twice a year. However, these have not been able to speed-up the computer. Interestingly, when running Norton Antivirus despite deleting the temporary files it still scans thousands of ‘Temporary Internet Files’. Why is this happening? Once the computer finally starts I find the speed acceptable, but it is just the wait at the beginning which is becoming tiresome. How can I speed up the computer? Also, the Yahoo 7 toolbar has installed itself on the computer. I don’t want this toolbar, so can you advise how to remove this item? The computer is running Windows XP Home Edition (patched to Service Pack 2) on a Dell Dimension 2400 2.4 GHz. (more…)

When completing file operations in Windows, a message may appear asking you what you wish to do. For example, if you are copying a file and there is already a file with the same name in a directory, a message will appear asking whether you wish to overwrite that file. You will notice four options are presented: Yes, Yes to All, No and Cancel. Note there is no ‘No to All’ option. So, if you didn’t want to overwrite any files in the directory you would need to click the ‘No’ option on every message that appears. Fortunately, there is an easier way. If you hold the SHIFT key and press ‘No’ in one of the messages, this will be interpreted as ‘No to All’. So, all other messages that would appear will automatically be interpreted as ‘No’. (more…)

Could you outline the advantages of upgrading from Windows 98 to Windows XP? I have a Pentium 4 computer with 256 MB RAM and use it only for e-mails, internet (broadband), word processing and digital photos. How will we be disadvantaged if we don’t change, and would we be better off buying a new computer? (more…)

My new laptop is running Windows XP Professional. The hard drive has been configured with two partitions: C and D. I would like to keep the C partition for system files, and move applications files to the D partition. Is there anyway I can move the ‘My Documents’ folder to partition D? (more…)