When attempting to access the Windows Update website the following message appears: ?The website has encountered a problem. Error number 0X800A1391″. How can I get Windows Update working”

There is an article in Microsoft Knowledge Base addressing this issue, which has been known to occur when the computer cannot download the necessary ActiveX component(s) to use the Windows Update website. This prevents Windows Update from communicating with your computer to determine the required updates, and thus causing the error to appear. This is generally due to either a third-party security program running on the computer (such as Norton Internet Security or ZoneAlarm) blocking the necessary files from being installed on the computer. Alternatively, there could be something awry with the Internet Explorer configuration preventing Windows Update from correctly working. In any case, visit the Microsoft Knowledge Base article titled “You receive an “Initialization error 0×800A1391? error message and the Windows Update Web site does not appear? available at: support.microsoft.com/kb/836961 and follow the instructions contained within the article to see whether you are able to resolve the problem.