I decided to configure my computer to automatically start Outlook 2003 when Windows loads, by adding a shortcut to “Microsoft Office Outlook 2003” to my Startup Start Menu folder (C:Documents and SettingsJimStart MenuProgramsStartup). While Outlook does start when Windows loads, an error appears in Windows Defender saying “Auto Start Change Occured” for the file: C:WINDOWSInstaller{91110409-6000-11D3-8CFE-0150048383C9}outicon.exe . The additional information is (Publisher: Not available, Category: Not Yet Classified). If I select “Permit” and then “Apply Actions” the same error occurs next time I start Windows, even though the Windows Defender history shows the “Permit” action has “Succeeded”. Obviously this is quite annoying, especially because I have permitted the outicon.exe process. Can you explain why this occurs, what is outicon.exe and, since this is a Microsoft product, why does Windows Defender not know about this process? The computer is running Windows XP SP2 with Windows Defender 1.1.1593.0. (more…)

I recently purchased a Motorola Razr V3x mobile phone, and the people in the shop said that I can easily transfer video from the phone onto a computer or DVD. However, I have not been successful in figuring out how to transfer video. Can you help with transferring the video to my computer? (more…)

I had been using AVG Anti-Virus for the past year but this product did not block advertisements. In order to gain this functionality I purchased Norton 360. Disappointingly, it seems that this product is also not effective in blocking advertisements, despite the makers claiming it provides complete protection. I have searched for a suitable free advertisement blocking program but do not know which one to download. Can you provide any advice on this topic? The computer is running Windows XP. (more…)