So that my wife’s email is not buried in my inbox I created a separate “additional mailbox” with our ISP and a separate identity in Outlook Express. However, all email sent to her email address still appears in my inbox. How can I fix this problem? The computer is running Windows XP. (more…)

Five viruses were detected by Norton Internet Security 2008 on my computer. The next time I attempted to logon a message appeared saying “Windows cannot load the user profile but has logged you in with the default profile for the system”. Once Windows has finished loading I can’t access any of my own documents or icons. I have tried a system restore and full system scan but nothing resolves this problem. Can you help fix the issue? The computer is running Windows XP. (more…)

Since upgrading to Mac OS X Leopard there are a number of blank emails within Mac Mail all dated 1 August 2008. I am unable to delete these emails no matter what I try. How can I get rid of these for good? (more…)

Virtualisation is the ability to run multiple “guest” operating systems independently on one physical computer. This has major advantages, particularly relating to efficiency, cost and space savings for the computer hardware. VMware have a free version of the server-based virtualisation software called VMware Server. This can either run on Windows or Linux host computers and allows you to install guest operating systems. This is perfect for test environments, or people who simply may wish to tinker in another operating system without wanting the inconvenience of having to repartition their computer. VMware Server can be downloaded for free at www.vmware.com/products/server .

Recently I purchased a Nintendo Wireless Adapter to use with my Nintendo DS. I followed the instructions to install the drivers for the adapter from the included CD. However, every time I start the computer the “Found New Hardware” wizard appears asking to install the drivers for the device. It seems like the computer is forgetting that the device has already been installed. How can I fix this problem? The computer is running Windows Vista Home Premium. (more…)