I would appreciate your advice about the following 2 problems I’ve encountered recently:
(1) A file downloaded from the internet to disk/desktop turns up in Wordpad in computer language. How can I change this into plain English?
(2) An annoying error message, every time I want to use the printer ,has suddenly decided to appear: “Canon BJC-210 - Internal Error: Colour adjustment methods will not be available.” I’m using Windows 95 and my current ISP is AOL. Any help you can provide would be much appreciated. Thanks. (more…)

I have windows 95 running on a Pentium 150. A problem arose after installing Netscape Communicator 4.7, but before this, Netscape 4.61 was installed but didn’t play up at all. About 75% of the time running this program causes a General Protection Fault in ADVERT.DLL. This dialogue box is unclosable (even the Program Dialogue box is inaccessible) but everything else runs normally. I uninstalled Version 4.7 and reinstalled 4.61 thinking that it would solve the problem. But it still happens. In the process of shutting down, it freezes at the Windows 95 logo and never actually shuts down. I have to resort to resetting the computer in these situations and let Scandisk before loading Windows again. Everything is still fine and there are no bad clusters detected. This is very frustrating and I am not prepared to reformat my hard drive. Your help will be greatly appreciated. Thanks. (more…)

Could you please, tell me how can I print all the Tip of the Day from Outlook Express on A4 size paper and font 12. Also please, tell me how can I sign my messages digitally. My operating system is Windows 98. (more…)

Please advise me what the best way to back-up my email. I am on Windows 98 and use Outlook Express version 4.72. I would like to back-up my email. I know I can export from Outlook Express but I would like to be able to copy the required files out to a zip drive and then restore them into Outlook Express if necessary. Can I do this using the export method? I also notice that the system stores my mail in the following folder. C:WINDOWSApplication DataMicrosoftOutlook ExpressMail. Can I simply back these folders up and then restore them if need be - will Outlook Express read whatever is there or is there some sort of control file that would reject old data? Thank you. (more…)

My problem is that my internet connection just starts up and connects automatically. My computer runs all the time and I have just come on to it only to discover that the internet connection has been ‘live’ for 4 hours. Any ideas. (more…)