I have a photo of a bottle, with a red background. I am trying to find a graphics program that will let me select and delete the red the background, leaving only the bottle on a white background. I am currently using Adobe Photoshop Elements 2.0 and I cannot find such a feature. The computer is running Windows XP Home Edition. (more…)

Adobe Photoshop 7.0 is not correctly displaying the colours on screen, as there is a purple tint to everything. There are no problems with colour in any other applications such as Fireworks MX. A clue to this problem may be an error that appears when starting Photoshop warning that the current colour profile is not supported. I try to select another profile, but none of the others work. (more…)

I received an email with a video clip attachment ‘Edit2.MSWMM (51 KB)’. However, when attempting to open the video clip the following error message appears ‘Windows Movie Maker. The file ‘C:Documents and SettingsMy DocumentsMy Videomovie.wmv’ cannot be found. Would you like to browse for it? The computer is a Pentium 4 2.4 GHz with 256 MB RAM running Windows XP Home Edition. (more…)

Currently I am updating a manual I wrote 12 years ago. Many of the illustrations were composed in the then-current version of Paint. For the past 4 years I have used Windows 98 and its MS Paint accessory without problems. However recently, every time I start MS Paint the screen blacks out from the top
down, followed by an message and I have to reboot the computer. All other programs appear to work normally and Norton Antivirus 2004 does not detect any problems. (more…)

When Windows loads, the dialup networking window appears and to stop the message appearing the choice is either to connect to the Internet or press the ‘Cancel’ button 16 times. Is there any way of preventing this annoying request for a dialup connection? A second problem occurs with a digital image editing program and a video editing program. When loading either program, the following message appears: ‘Brooktree Capture Driver. BtViD: Failure loading VxD driver’. I cancel this message about 5 times before the software will finish loading. When loading the video software, another message appears: ‘Failed to initialize the video capture plug-in. Another program may be using it or the file has been moved. Device is already in use’. Both applications seem to work OK in spite of this, but when I try to shut down the computer, the machine freezes at the ‘Windows is shutting down’ screen. The system has is a 1.8 GHz Celeron running and Windows 98 SE. (more…)