Recently I setup a Netgear WGR614v6 router for our home network. All works correctly and we are able to access the internet through the router. However, I would like to secure the wireless on the router so that other people are not able to use my internet connection. Netgear technical support were not able to provide any advice and the shop where I purchased the router also could not assist. When I attempted to setup the security myself I visited the router administration page at www.routerlogin.net but it has been rejecting my username and password. Can you provide any assistance? (more…)

Recently I purchased a Nintendo Wireless Adapter to use with my Nintendo DS. I followed the instructions to install the drivers for the adapter from the included CD. However, every time I start the computer the “Found New Hardware” wizard appears asking to install the drivers for the device. It seems like the computer is forgetting that the device has already been installed. How can I fix this problem? The computer is running Windows Vista Home Premium. (more…)

My home network setup consists of a router (D-Link DI-624S) which provides wireless network for two laptops (an LG with Windows XP and a Toshiba with Windows Vista) and also has an in-built print server allowing an HP Photosmart C6180 printer to be shared amongst all the computers. The wireless connection from the Toshiba laptop drops-out every few minutes when browsing the internet but seems OK when just checking email. Sometimes the connection restores automatically after a few seconds, but other times it must be repaired or requires a reboot. There is no communication problem when the Toshiba is connected to the router via cable and there are also no problems at all operating the LG over wireless. Following your previous advice for other questions I have used Task Manager to stop all non-essential processes to identify whether one of those processes was causing the problem. However, the problem continued when everything possible was switched off. The Toshiba computer is running Trend Micro for internet security. How can I fix this problem with wireless drop-outs? (more…)

I am attempting to setup Internet Connection Sharing (ICS) on my desktop computer which connects to the internet using an ADSL Speedstream (Optusnet) modem. I have been able to complete this task previously for a dial-up connection, but there does not seem to be a method for the ADSL connection in the Network Connections window. The network between my desktop computer and the other computer works perfectly fine – I just need ICS setup. The computers are running Windows XP. (more…)

Recently I installed a broadband router to share the internet between my PC and internet capable digital TV set top box (STB). However, I am having two problems with this setup. First, despite following the instructions for creating a home network with Windows XP Home Edition, I cannot “see” the network in My Network Places, and attempting to see other computers on the network produces an error message that I have insufficient permission. That said, both the PC and STB can access the internet, they just cannot see each other. Second, the PC rarely stays connected to the internet for more than five minutes. The only way to re-establish the connection is to restart the computer or repair the connection (although even this failed on one occasion). There appears to be no reason for this disconnection, although on a couple of occasions a dial-up connection dialog box appears. Scanning the computer with PC-Cillin 2007, Ad-Aware, Trojan Hunter, Spy Sweeper, and Windows Defender shows that the computer is free of any malware. How can I fix these issues? (more…)