I have a most annoying problem with Word 97. As I always want a backup, I check the ‘Always Create Backup Copy’ box in the ‘Saves’ menu. However at random intervals, sometimes after behaving itself for several weeks, the box is cleared and the ‘Allow Fast Saves’ box is checked. And certainly not by me. I could manually save the file every time before working on it but this should not be necessary, according to the menu. I’ve tried uninstalling Word then reinstalling the original Word 6 and applying the Word 97 upgrade, but no improvement. As a side issue, the upgrade CD seems to be the entire Word 97 (it doesn’t even ask for the original Word 6 floppy disk number). Is this normal? (more…)

There are a couple of concerns I have in using the spellchecker in Word. Firstly, I have found that, both in Word 97 and Word 2000 the Australian spelling is very close to US spelling. I have set all my templates and ‘normal.dot’ to UK spelling which I think is the closest to Australian spelling. Despite this, US spelling continues to crop up from time to time. How can I eliminate the US spelling dictionary for once and for all so that my Word program never has recourse to it. How can I do the same thing for Eudora? (more…)

I am currently running Windows 98 and Office Suite 2000 Premium on an IBM Aptiva E 25 A Computer. Since purchasing the computer about eight months ago I have had a persistent problem when using any Office 2000 program. Approximately every 10 minutes when using any Office 2000 program, the Computer freezes (Mouse Pointer will not move) for about 5 seconds. I have closed all Task Scheduler programs, Norton Anti Virus Protect, Config Safe Auto Check and Power Management programs to no effect. Could you advise if you have had any similar complaints to mine or any suggestions on how to fix the problem? (more…)

I am running WordPerfect 9 on a 486 DX100 with 32 RAM and 1 gig hard disk with Windows 95. I have a Canon BJC-2000SP printer. When I use Page Setup to change from portrait to landscape or vice versa the setup screen greys out for a minute and generally after this response times and performance become so hopeless I have to shut down the program. I have made extra space on the hard disk and used the defragmenting program to no effect. I would appreciate your help. (more…)

I purchased a laptop computer about three months ago with Word 97 already installed. I create a lot of documents in Word and I have found that when I open documents created in the last six weeks or so and then close them without altering them, a prompt comes up asking whether I want to save the changes even though there aren’t any. Documents created before that time close without the prompt appearing. I also have a desktop computer loaded with Word 2000. Identical documents are present on that computer but the prompt mentioned above does not appear when closing provided no alterations are made. The only thing I can think of is that, about six weeks ago, I installed Via Voice and linked it to Word 97. It is present on the laptop but not the desk top. Could this be causing the problem even though it is not open when I use Word 97? One other mysterious thing: when I close Word 97 on the laptop it asks me whether I want to save changes to aware97.dot. I have used Word 97 on other systems and have found no reference to aware97.dot. I have searched the Internet and found no reference to aware97.dot. What is this file and how can I get rid of that prompt? (more…)