It seems that I have done something to an important Word document which details my home contents for insurance. I have used this document for the past 9 years without mishap. Now whenever I attempt to open the document a message appears saying the document is “Read Only” and a blank Word document appears. I have tried going into the properties of the document file and unticking the “Read Only” box but this did not fix the problem, nor does renaming the file. How can I regain access to this file? The computer is running Windows XP with Office 2003. (more…)

Adobe Acrobat Reader 7.0 is installed on my computer, but the program will not let me open any PDF files. I have attempted to resolve the problem by updating Adobe Reader but I cannot remove the currently installed version through Add/Remove Programs. Can you help, as at the moment Adobe Reader is not useable? (more…)

Adobe Reader will not properly install on my computer. After installing the program the icons for several programs (such as Word, Paint, Excel, etc) all change to the Adobe Reader icon and these programs will no longer open, instead producing an error message such as “Adobe Reader could not open mspaint.exe because it is either not a supported file type or because the file has been damaged”. The computer is running Windows Vista Home Premium. (more…)

I have recently purchased a new computer running Windows Vista Business Edition. Whenever I open a Microsoft Word email attachment in Word this appears as a mixture of machine language and plain text. How can I get the attachment to display correctly? (more…)

Having written a substantial Word 2003 document I would like to have a portion of the text hidden behind a button which can trigger between showing and hiding this text when the button is clicked. Can this be accomplished in Word? The computer is running Office 2003 with Windows XP. (more…)