After several years of ownership my Canon PIXMA iP6000D printer will no longer print text, although graphics still print alright. After completing a deep clean and maintenance (including nozzle check) a test page from Windows will only print the Windows logo and no text. Connecting the printer to a different computer produced the same problem, so it does not seem to be computer dependent. I have tried changing the text colour from black to red and it printed the text, albeit in red colour. I then installed a new black ink cartridge, completed a clean, but it still does not output text in black. It seems that the black jet is not getting a signal for some reason. Do you have any other suggestions? (more…)

When Windows Vista starts a dialog box appears advising that SolutionCenter is being installed. Another message box then appears advising that “The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the SolutionCenter disk and click OK. Source: 1”. Unsure of what to do I have been clicking the close button (red X in the top right-hand corner of the message box) which closes the message and produces the following: “The installation package for the product SolutionCenter cannot be found. Try the installation again using a valid copy of the installation package SolutionCenter”. The computer is a Toshiba Satellite Pro. (more…)

Often when printing documents on my Canon Pixma MP600 printer I would like to print the last page first, eliminating the need to re-order the pages once they have printed. However, I am unable to make the printer achieve this behaviour. Can you provide advice on how this could be done? (more…)

The Canon MP160 printer connected via USB to my Windows XP computer has recently started to malfunction. Instead of printing an entire page, it prints a few lines on one page, then a few more on the next page, and so on. This can usually be fixed by deleting and then reinstalling the printer, however when I attempt to print a second document it returns to the unusual behaviour. I attempted to diagnose the problem, thinking that it was trigged when printing a web page or PDF file, but it even occurs when printing a Word document. Do you have any suggestions for how this problem could be fixed? (more…)

Occasionally when turning on my HP 3110 printer a balloon appears from the system tray saying “This device can perform faster if you connect it to a USB 2.0 port. Click here for available ports”. Shortly after the computer produces a blue screen of death with the message “DRIVER_IRQL_NOT_LESS_OR_EQUAL. Technical information: STOP 0×000000D1 (0×00000008, 0×00000002, 0×00000000, 0xF8983509). usbuhci.sys – Address 0xF8983509 base at F8980000”. Reinstalling the printer does not resolve the problem, so at the moment all I can do is turn on the printer and hope this message does not appear. This is obviously not a long-term or satisfactory solution. How can I fix this problem for good? (more…)