I am running Windows 98. When using the Internet, unwanted/uninvited programs install themselves on my hard drive. Usually, these are removed when the history folder is cleared; however some have stayed on. I have tried to remove these programs by using the Add/Remove facility, but get the message that the file program.exe cannot be located. Can you please suggest ways I can remove these programs as I like to keep my hard disk as uncluttered as possible. (more…)

Being very new to the internet, I thought you might be able to help me with anti-virus software. I was told it is possible to download this from the net. If this is so, could you advise me how? Your help would be much appreciated. (more…)

A few weeks ago you recommended a virus-protection program to download. Please can you tell me again its name? Currently I have eSafe Protect Watch installed but its about to run out of time and I think it does too much, anyway. If I do download your advised program, what’s the best way of getting rid of all the eSafe files, etc? I’m running Windows 95. (more…)

I have just been told that my computer is probably infected with the Happy99 virus. My advice is that it’s a worm/trojan type virus, whereby it plants itself on my hard drive and sits there until it corrupts it. The awful part is that it can attach itself to my outgoing email without my knowledge. My anti-virus software, which has been updated recently, did not even pick up this worm virus. What can I do to eradicate it? (more…)