Recently I had to move my computer tower. When reconnecting the cables I made sure that everything went back (in what I thought) was the right place. However, 3 small plugs may be in the wrong place and I cannot hear any sound. Also, all colours on the monitor are washed out (e.g. everything is pale and yellow flowers are now pale pink). Even after using system restore I cannot fix the display. (more…)

There is a file in the Start-up menu named ’starter.exe’. This file refers to ‘Ensoniq Mixer’ which I believe is a Trojan Horse virus. Attempts to disable stater.exe have failed, as it is simply re-enabled on the next reboot. How can I stop this from loading on startup? The computer is a Pentium III running Windows 98. (more…)

Occasionally the following message appears when playing Pogo Word Whomp: ‘A fatal exception OD has occurred at 0028:C1677835 in VxD ctpci9x(01) + 00053515. This was called from 0028:C167A70C in VxD ctpci9x(01) + 000563EC. It may be possible to continue normally. Press CTR+ALT+DEL to restart the computer’. To make the computer usable again I have to reboot. Can you help fix this problem? (more…)

Every time I play a sound file the computer speakers make a horrible crackly popping sound. The sound also occurs with any movement on the computer (e.g., scrolling with mouse, visualisations on media player). Updating the drivers does not fix the problem. The computer is a brand new P4 2.4 GHz with a GeForce 4 MX 440 and CD-RW & DVD-R running Win XP. (more…)

Until recently, whenever starting my computer it always booted into Safe Mode. In an attempt to fix this, we went to the computer fair and purchased a new hard drive which my son installed. Now, whenever the computer is turned on the following message appears: ‘A fatal exception OE has occurred at 0028:c15FBB70 in VXD EMU1OK1 (01) + 00012980. The current application will be terminated. Press CTRL-ALT-DEL. Press any key to terminate the application’. Pressing CTRL-ALT-DEL does nothing except display the message again. The computer will not then turn off and has to be turned off at the wall. The computer is running Windows 98. Any ideas? (more…)