When attempting to open JPG files the following message appears: ‘Windows cannot find IPE20.EXE. This program is needed for opening files of type JPG File’. Then it asks for the location of this file. Can you please help me sort out this situation? (more…)

When attempting to uninstall some programs, the following error message appears: ‘Setup is unable to find _setup.dll, which is needed to complete the installation. Error 103.’ I have not touched any of the program files. How can I uninstall these programs? The computer is running Windows XP. (more…)

When I try to install the Windows XP upgrade on my computer the setup runs ok until the device installation where the following error messages appears: ‘kernel_input_page_error. Please disable bios shadowing or caching’. Followed by: ‘Fault in WINSYS32.SYS’. I can’t disable BIOS shadowing and caching this is not an option in the BIOS setup. The computer is a Pentium 4 2.4 GHz with 224 MB of RAM running Windows 98 SE. Can you help? (more…)

Recently, after installing Ahead InCD I have had some trouble with Rundll. The computer is loading an infinite number (or a veritable plethora) of copies of the program and thus, without intervention (CTRL-ALT-DEL) the computer will never complete the boot process. I made a small Visual Basic Application that prevents it running altogether but it is only a very rudimentary solution and it slows the computer markedly. How can I ensure that Rundll will only load once? Also, msconfig is not working properly. It opens correctly but refuses to save any settings. Can you help with these two problems? The computer is a 166 MHz Dell Optiplex GXMT 5166 running Windows Me. (more…)

When my computer boots up the desktop loads normally. However, once there, the hard drive slowly ‘ticks away’ for 30 to 60 seconds before two large bursts of activity. During this time, I cannot access the directory tree or listings, and clicking on icons does nothing until after the activity. A clean install of Windows did not fix the problem, nor did a disk defrag. The Computer is a Duron 900 MHz, 384 MB SDRAM, GeForce II/MX440, 10.2Gb HDD (5400rpm) running Windows XP Professional. (more…)