I am currently using a large internet service provider (ISP) and since moving to my current address I haven’t been able to complete a large download. Previously I experienced dropouts but not to the extent that I am now. This is extremely annoying and I am thinking of changing to another ISP. I originally chose my current provider on the basis that they would be able to provide me with a global roaming service but this is no longer a requirement. What questions should I ask in order to ascertain which ISP would perform best for me. (more…)

I purchased a new computer system just over a year ago. I run Windows 98 (2nd edition) and MS Office 97. At the time I did not connect to the Internet. I have used the Contacts folder in MS Outlook to record all names, addresses, phone numbers, e-mail addresses, etc. though I did not set up a personal address book. A week or so ago I signed up for the Internet. I use IE5 and Outlook Express is my e-mail client. I thought I would be able to use the e-mail addresses stored in the Outlook Contacts folder (which is designated as an Outlook Address Book) but no. And I have not been able to find a way to import them into Outlook Express. Is there a way to import e-mail addresses from the Contacts folder into Outlook Express without first creating an Address Book in Outlook? (more…)

Could you please help? I am unable to get sound when playing wave files in Windows Media Player 6.4 .I have checked through the help files and the Microsoft Knowledge Base but have been unable to solve the problem .The wave files seem to be OK because they play when using them in wave studio and creative waves etc. I cannot listen to the radio through the computer because there is no sound. All the other functions work. The midi files all function OK using windows media player. My system is a Dell Dimension XPS M200s with 64 Meg Ram and using Windows 95. (more…)

I have a small problem which I cannot find the answer to, and I wonder if you could possibly help me. I have a Pentium 233 Meg PC with a 3.2 Gig HDD partitioned into 2 X 1.6 Gigs, those being “C” and “D” Drives. The TX Mb has a No.1 and No.2 IDE outlets on the board. My problem started after receiving a RICOH 24×6x4 CD “Burner” for Xmas, which I installed into the PC on IDE1 as the “slave” to the HDD. All works well, and the “burner” was recognised as the “E” Drive by WIN98. I then connected my TEAC 24x CD to IDE2 as a “master” and after having set-up the BIOS, the PC now recognises both CD’s during Boot-up, but Windows 98 Explorer only shows “E”, “F” is missing. The Control Panel/System shows that there are 2 CD Drives and recognises their types as does Norton and Sandra. The DOS Prompt also allows me to access them both and to run programs (DOS Types only). I have also installed “F” as a “slave” to no avail. Can you please advise me how to get my “F” Drive to show in WIN Explorer. (more…)

I downloaded MSN Instant Messenger and Windows Media Player and installed these from Microsoft. Now whenever I try to open either of them I get the message that the path is incorrect and I’ m unable to go any further. One error message is ‘Cannot find program’ and another is, ‘This program is needed for opening files of type URL Hyper Text Transfer Protocol’. I am running a Pentium 100 with the Windows 98 upgrade. Any ideas? (more…)